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About Us

The Texas Department of Motor Vehicles (TxDMV) is a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries.

It is one of only a handful of state agencies that raises revenue for the state. For every $1 the agency spends, it returns more than $10 in state revenue. These funds are primarily used to build and maintain the state’s roads and bridges.

The TxDMV is overseen by a nine member, governor-appointed board that is the agency’s policy-making arm. Daily operations are overseen by the agency’s executive director.

Each year the agency registers almost 22 million vehicles; regulates vehicle dealers; credentials buses and big trucks for intrastate and interstate commerce; issues oversize and overweight permits; and awards grants to law enforcement agencies to reduce vehicle burglaries and thefts.

The agency was created by the state legislature in 2009 and became operational on Nov. 1, 2009.

The TxDMV mission is “to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services.”

Board

The nine-member Texas Department of Motor Vehicles Board is appointed by the governor, who also designates one board member to serve as chairman. The board selects one of its members to serve as vice chairman. By law, board members must include:

  • 1 county tax assessor-collector
  • 2 franchised auto dealers
  • 1 independent auto dealer
  • 1 representative from the vehicle manufacturing or distribution industry
  • 1 representative from the motor carrier industry
  • 1 county or city law enforcement representative
  • 2 customer (public) representatives
Board Members
John Walker IIIJohn Walker III
Houston
Chairman
Motor Carrier Industry

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Laura RyanLaura Ryan
Cypress
Vice Chair
Vehicle Manufacturing / Distribution Industry

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Robert BarnwellRobert "Barney" Barnwell III
Magnolia
Board Member
Customer (Public) Representative

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Luanne CarawayLuanne Caraway
Kyle
Board Member
Tax Assessor-Collector

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Blake IngramBlake Ingram
Sunnyvale
Board Member
Independent Auto Dealer

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Raymond PalaciosRaymond Palacios Jr.
El Paso
Board Member
Franchised Auto Dealer

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Victor RodriquezVictor Rodriguez
McAllen
Board Member
Law Enforcement

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Marvin RushMarvin Rush
Seguin
Board Member
Franchised Auto Dealer

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Joseph O SlovacekJoseph Slovacek
Houston
Board Member
Customer (Public) Representative

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Executive

The Executive Office is home to the executive director who oversees the agency’s day-to-day operations. The division directors, who oversee the program areas of the agency, and the directors of the agency’s human resources, technology and civil rights sections report to the executive director. The executive director reports to the agency board and directs staff to make changes based on laws enacted by the state legislature and implements policies and rules approved by the agency board.

Executive Office
WB PhotoWhitney Brewster
Executive Director

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Shelly Mellott
Deputy Executive Director

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Jimmy Archer
Director
Motor Carrier Division

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Daniel Avitia
Director
Motor Vehicle Division

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Ginny Booton
Director
Consumer Relations
Interim
Auto Burglary & Theft
Prevention Authority

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Sharon Brewer
Director
Human Resources

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David Duncan
Director
Office of General Counsel

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Linda Flores
Chief Financial Officer
Financial Services

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Bill Harbeson
Director
Enforcement Division

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Jeremiah Kuntz
Director
Government & Strategic
Communications

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Eric Obermier
Chief Information Officer
Information Technology
Services

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Judy Sandberg
Director
Enterprise Project Management Office

Edward Sandoval
Chief Hearings Officer
Office of Administrative Hearings

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Sandra Vice
Director
Internal Audit

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Vacant
Director
Vehicle Titles &
Registration Division

 

Program Areas

Automobile Burglary and Theft Prevention Authority

The Automobile Burglary and Theft Prevention Authority (ABTPA) educates Texans on how to protect themselves from motor vehicle theft and awards financial grants to curtail auto theft and burglary.

The division is also involved in a program that helps to prevent stolen motor vehicles from entering Mexico.

More about ABTPA

Consumer Relations Division

If you have questions, they have answers in the Consumer Relations Division where you will find customer representatives eager to answer your calls and emails. The hallmark of this division ‘s staff members are their dedication to being professional but personal as they help consumers and motor vehicle-related business owners – almost 1 million each year - find the information they need to complete their business with the agency.

Enforcement Division

Did a moving company promise you a cheap rate and then hold your belongings hostage for more money? Did an auto dealer fail to title your vehicle for you? Did you run out to buy that new truck you saw advertised for an amazing price only to be subjected to a “bait and switch” scheme?

These situations and much, much more fall under the Enforcement Division, which regulates manufacturers, dealers, moving companies and other motor vehicle-related businesses, including motor carriers and salvage dealers. The division also administers the state’s Lemon Law, which can provide relief to consumers who can prove the new car they bought is a lemon. Each year the division reviews and investigates an average of 5,000 complaints from consumers, law enforcement and other government agencies.

Financial Services Division

From pens and paperclips to millions of dollars in operating expenses, the Financial Services Division tracks the agency’s money – starting with what it spends to more than $1.5 billion in annual collections. The division is responsible for the agency’s budgeting, purchasing, accounting and financial reporting.

In Fiscal Year 2013, the division is tracking an operating budget of $170 million and a payroll of more than 700 full-time employees.

Government and Strategic Communications Division

This division is about keeping you informed. It is the voice of the agency, making sure all external communication is coordinated and that the agency delivers consistent messages to the motoring public. Staff members answer questions from state legislators, and media; perform bill analyses during legislative sessions; send out press releases; oversee the agency website and other informational materials, such as brochures, flyers and newsletters; and proactively reach out to Texans with public education initiatives.

Internal Audit Division

The Internal Audit Division helps to identify and improve existing agency operations. Staff reviews policies, processes and procedures, making recommendations to agency management to ensure the efficient and effective use of resources, and to reduce the likelihood of fraud, waste and abuse. The division is an independent, objective, assurance and consulting activity and reports directly to the board.

Internal Audit Reports

Motor Carrier Division

The Motor Carrier Division helps the transportation industry conduct interstate and intrastate commerce. It grants commercial motor carriers, moving companies and passenger carriers the license plates, operating authority (Texas Department of Motor Vehicles Number and Unified Carrier Registration) and the oversize/overweight permits they need to move people and cargo safely and efficiently.

Motor Vehicle Division

The Motor Vehicle Division licenses dealers and manufacturers and other types of motor vehicle-related businesses. The licensing system helps to ensure a sound system of distributing and selling motor vehicles and regulating motor vehicle manufacturers. In Texas there are more than 2,500 licensed new (franchise) vehicle dealers and almost 15,000 used (independent) dealers.

Office of General Counsel

The Office of General Counsel represents the agency and provides legal advice to the board, executive director, and other agency divisions. The office provides advice regarding laws and regulations on topics such as motor carriers, vehicle titles and registration, human resources, open records, and open meetings. It assists with legislation, reviews contracts, and participates in all phases of rulemaking. The office also works with the Office of the Attorney General on legal matters involving the agency.

Vehicle Titles and Registration Division

The Vehicle Titles and Registration Division is responsible for vehicle titling, registration and issuing license plates and disabled placards. It oversees 16 Regional Service Centers and provides policy and procedural support to the 254 county tax assessor-collectors, who process registration and title applications throughout Texas. The division also updates and maintains the state motor vehicle database. Currently, there are more than 22 million registered vehicles in Texas. The division collects more than $4.5 billion in registration fees, title fees, and motor vehicle sales tax, the majority of which is deposited into the State Highway Fund to build and maintain Texas’ highways, roads and bridges.

Staff Compensation

A state law passed in 2013 (House Bill 12, 83rd Regular Legislative Session) requires state agencies to post certain information regarding staff compensation online. The following data is current as of Fiscal Year 2013:

Number of Employees

TxDMV is authorized 763 full-time equivalent employees.

Average Compensation

The average compensation rate for non-executive TxDMV employees is $46,666.

Agency Appropriations

TxDMV appropriations for fiscal years 2014 and 2015:

  • 2014 $163,085,793
  • 2015 $135,607,659
Legislative Appropriations Increases

The percentage increase in legislative appropriations to the agency each fiscal year of the five preceding fiscal years:

  • 2013 - (26.5%)
  • 2012 - (18.5%)
  • 2011 - NA (Appropriations transferred from Texas Department of Transportation)
  • 2010 - NA (Appropriations transferred from Texas Department of Transportation)
  • 2009 – Agency was created in fiscal year 2010
Methodology and Market Analysis

Methodology - TxDMV complies with the State’s Position Classification Plan as defined in the General Appropriations Act. The Position Classification Plan outlines the compensation structure for state agencies and is maintained by the State Classification Office in the State Auditor's Office (SAO). Classification titles and associated salary groups are established in the General Appropriations Act, Article IX. A list of the state classification titles and state job descriptions can be found on the State Auditor’s Office website. Each position in the department is designated a classification title based on the duties and responsibilities of the position.

Compensation of Executive Staff - The agency’s executive director compensation is established through the legislative process and can be found in Article VII of the General Appropriations Act. The executive director and executive staff are not eligible for a salary supplement.

 
Position
TxDMV Average
Compensation
Market
Average
Percent
Increase FY12
Executive Director $175,000 $188,4661 0%
Deputy Executive Director $140,000 $174,6693 0%
General Counsel V $132,499 $169,3132 0%
Director V $123,870 $177,7282 4% (1)
Director IV $105,000 $117,1503 0%
Director III $89,712 $106,0782 6.8% (1)
Director II $87,576 $93,9093 0%

The agency’s methodology and market analysis for executive staff compensation provided by Sharon Brewer, Director of Human Resources. The data represented provides executive staff compensation and market average compensation data. Resources from the State Auditor’s Office were used for reporting market average compensation data including:

  1. A Report on Executive Compensation at State Agencies, Report No. 12-708 1
  2. A Biennial Report on the State’s Position Classification Plan for the 2014-2015 Biennium, Report No. 13-701 2
  3. SAO E-Class System 3

 

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