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info eLICENSING: Dealer Complaints

For your convenience, the TxDMV is providing step by step instructions on how to file dealer complaints using the new eLICENSING system.

Filing a Dealer Complaint in eLICENSING - For Tax Assessor-Collectors

eLICENSING for Tax Assessor-Collectors: How to Submit a Complaint (6 minutes)

info New and Revised Learning Modules

The Vehicle Titles and Registration (VTR) Division has recently made available the following redesigned Learning Module System (LMS) modules:

  • R-105 Miscellaneous Registration Transactions
  • R-106 Permits
  • T-104 Texas Title for New Resident
  • T-105 Title Only and Registration Purposes Only
  • T-106 Odometer

Additionally, VTR has introduced a new LMS Module, T-205 Licensed Vehicle Storage Facility Lien Foreclosure, which covers the VSF foreclosure process and details the requirements for transferring ownership of one of these vehicles.

These new and revised lessons feature the latest forms, policies, procedures, and Registration and Title System demonstrations. If you, your staff, or coworkers have already completed these lessons previously, you may retake the lessons to check your understanding.

Go To TxDMV Learning Center

info Title Related Forms Update

The department previously made you aware that the Vehicle Titles and Registration Division launched an initiative to review, revise, and consolidate more than 60 internal and external title related forms. Several of these revised and/or consolidated forms were immediately available to you through Registration and Title Bulletins. On October 27, 2016, we concluded this initiative, and all title related forms were available online at The revisions made to most of these forms are not associated with changes to policy or procedure. Changes to policy or procedure were communicated through Registration and Title Bulletins and can be viewed at

info Miscellaneous Lien Foreclosure Chart

The Vehicle Titles and Registration (VTR) Division has worked diligently to clarify and streamline the various lien foreclosure processes. VTR is happy to be able to provide you with a process flow chart for each of the six foreclosure processes. Please note that the mechanic’s lien foreclosure process has two flow charts as a result of legislative changes made during the 84th Legislative Session. These charts are available by clicking on the “Resources” tab above.

infoRTS Refactoring & Cognos

For your convenience, all documents and training relating to this topic have been grouped in one place. The RTS Refactoring Resources page is easily accessible from the Toolbox or the link below.

RTS Refactoring Resources


List of Counties Actively Using webDEALER

webDEALER 3.1.1 County User Guide

webDEALER 3.1.1 Dealer User Guide

webDEALER 3.1.1 Commercial Fleet Buyer User Guide

webDEALER 3.1.0 Release Notes

InfoXchanges &

Downloadable webinar videos are provided below the Webinars heading. Additional materials are available below under the Presentations heading, including copies of the PowerPoint presentations used in some of the webinars.


Release Notes &

RTS Release Notes


Cognos Release Notes



webSUB Training Materials

County All-in-One (LMS)

Add Location for Agent/TAC Job Aid

Add an Administrator Job Aid

Processing Registration Job Aid

Manual Inspection Verification Job Aid

Managing Batches Job Aid

Approving Batches Job Aid

Error Codes Job Aid



webDEALER 3.1.0 Release Notes


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